Terms of Service

Amy Victoria runs this website. Wherever the words "we," "us," or "our" appear, they refer to Amy Victoria together with the company behind this store, Accel Group B.V.

By visiting this website or buying something through our online store, you agree to follow the Terms and Conditions below (our "Terms of Service"). They cover everyone who visits, shops with, or otherwise makes use of the site.

Not comfortable with these Terms? Then please don't use the website or any service offered through it.

1. Using the Online Store

Using this website confirms that you meet the minimum legal age wherever you live. If a minor uses the site while in your care, you're confirming that it happens with your permission and oversight.

You also agree not to put the website or our products toward anything unlawful or unauthorized. Trying to harm, disrupt, or interfere with how our services run or how secure they are — for instance by sending malware or harmful code — is strictly off-limits.

Break these rules and your access can be suspended or shut down without delay.

2. General Conditions

Where there's a genuine reason — suspected fraud, a technical fault, or misuse of the site, for example — we may turn down or cancel an order at our discretion.

Payment details always move across secure, encrypted networks. Other kinds of information sent over the internet, though, won't always be encrypted.

Without our written permission beforehand, you may not copy, reproduce, share, sell, or otherwise make use of any part of this website, its content, or its services.

3. Accuracy of Website Information

We work to keep the information here accurate and current, yet we can't promise that everything on the site is always complete, correct, or up to date.

Treat what's published here as general information only — it isn't professional advice.

We're free to update, revise, or take down any content on the site whenever we like.

4. Changes to Products, Services, and Prices

Prices and availability can shift at any moment, with no advance notice.

For operational or technical reasons, we may also adjust, pause, or retire parts of the website or our services when needed.

5. How a Contract Is Formed

Displaying a product in our store isn't a legally binding offer on its own — it's better understood as a non-binding catalog.

The instant you place an order by selecting "Buy" or "Checkout," you're making a binding offer to buy.

An automatic confirmation email is just an acknowledgement, not our acceptance of the order. The contract only becomes binding once your order has actually shipped.

6. Warranty and Consumer Rights

Everything we sell is covered by the consumer protection laws that apply.

None of these Terms cuts into or overrides the statutory rights you hold under the law that applies to you.

7. Products and Availability

Certain pieces may be offered online only, and sometimes in limited numbers.

We try our best to show colors and images faithfully, but what you see can shift depending on the device or screen you're using.

Where necessary, we may limit sales to particular people, areas, or jurisdictions, and products can be changed or withdrawn at any time.

Shipping Information

Orders go out to you directly from our international logistics facility in Asia.

Depending on the destination, import duties, customs charges, or taxes may apply. Local authorities decide these, and they stay the customer's responsibility.

8. Billing and Account Information

When ordering, you agree to give billing and account details that are accurate, current, and complete.

If the information looks wrong, incomplete, or suspicious, we may review or cancel the order. Keeping your details current, should anything change, is up to you.

9. Third-Party Tools

The website may let you reach tools or services run by others. These come "as is," with no warranties or guarantees attached, and using them is entirely your own choice and risk.

10. Links to External Websites

You may come across links to outside websites or services. Amy Victoria isn't responsible for the content, policies, or conduct of those sites, and anything you do with a third-party provider is strictly between you and them.

11. User Submissions

If you send us comments, feedback, ideas, or suggestions, we're free to use that material for our business without restriction.

Please don't submit anything that infringes someone else's rights, breaches intellectual property, or breaks the law — you stay fully responsible for whatever you provide.

12. Personal Information

How we gather and use personal data is set out in our Privacy Policy, which explains the way customer information is handled.

13. Errors and Omissions

Now and then the site may hold a typo, an inaccuracy, or a gap — in a product description, price, or availability note. We may fix these and refresh the details at any time, without notice beforehand.

14. Prohibited Activities

The website mustn't be used for anything illegal, fraudulent, misleading, abusive, or harmful. Any breach can lead to your access being ended immediately.

15. Limitation of Liability

As far as the law permits, Amy Victoria won't be liable for damages that come from using this website or from not being able to use the services we provide.

For minor negligence, our liability is limited to breaches of obligations essential to the contract. Your statutory consumer rights stay intact.

16. Indemnification

You agree to indemnify and hold Amy Victoria harmless against any claims, damages, or legal action arising from your breach of these Terms or your unlawful use of the website.

17. Severability

If any part of these Terms turns out to be invalid or unenforceable, the rest stays fully in force.

18. Termination

These Terms remain in place until either you or Amy Victoria ends them. Should these Terms be broken, we may suspend or terminate your access to the website right away.

19. Governing Law

These Terms are governed by the law applicable to the seller's place of establishment, without affecting any mandatory consumer protection laws that apply where the customer lives.

20. Returns and Refunds

Full details on returns and refunds live in our Return & Refund Policy, which forms part of these Terms.

21. Company Information

Shop Name: AmyVictoria Company Name: Accel Group B.V. Company Registration Number: 95137831 Tel: +1 424 496 3726

Business address: Gabrielmetzustraat 56H, 2316AJ Leiden, Netherlands.

Email: support@amyvictoria.com

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday – Sunday: 12:00 PM – 5:00 PM (EST)