Privacy Policy

This Privacy Policy describes the way Amy Victoria ("the Site," "we," "us," or "our") collects, uses, and shares personal information when you visit our website, engage with our services, or buy from our online store.

Here, "you" and "your" mean anyone who browses our site, uses our services, reaches out to us, or purchases from our store.

By using our website and services, you confirm you've read and understood this policy and accept your information being collected and used as set out here. If any of it doesn't sit right with you, please don't use our website or services.

Updates to This Policy

We may revise this Privacy Policy now and then to reflect shifts in how we run the business, what the law requires, or how we manage data.

Each time we do, the new version appears on this page with a fresh revision date. Where the law asks for it, we'll go a step further to flag any major changes to you.

Collecting and Using Personal Information

Running our store and delivering our services means gathering personal information from a variety of places. What we collect comes down to how you engage with the site.

We might use that information to:

Deliver products and services
Handle orders and payments
Keep in touch with customers
Make the website and our services work better
Meet our legal duties
Keep the site and its users safe

The Kinds of Information We Collect

What we gather may identify you outright or may reasonably be tied back to you.

Information You Share Directly

As you use the site or our services, you might hand over things like:

Your full name
Email address
Phone number
Billing address
Shipping address
Payment confirmation details
Account login details
Messages to our support team

Certain features only work when specific details are supplied. Holding some of it back may narrow which services are open to you.

Information Gathered Automatically

While you browse, some details are picked up on their own through tools such as cookies, pixels, and similar technologies, which may include:

Device information
Browser type
IP address
Network connection details
Your activity on the site
The pages and services you engage with

All of this helps us gauge how the site performs and sharpen the experience.

Information from Third Parties

We may also receive details about you from partners and providers who help keep our operation running, such as:

E-commerce platforms like Shopify
Payment processors managing transactions
Marketing and analytics providers
Logistics and fulfillment partners

Payment providers gather payment details (card or bank information, say) directly, so they can process your transaction and finish your order. Whatever reaches us from third parties is treated under this same policy.

How We Use Your Information

Your personal information can serve a number of practical purposes, including:

Delivering Products and Services

We draw on your data to process purchases, manage accounts, ship orders, handle returns and exchanges, and keep you informed about your transactions. Shopify may also process some details to support checkout and related functions under its own privacy policies.

Marketing and Advertising

Where consent is required, we may reach you with marketing by email, SMS, or other channels. We may also use certain details to tailor advertising and improve promotions, whether on our own site or across third-party platforms.

Security and Fraud Prevention

Personal information can help us catch suspicious activity, investigate fraud, or shield our services and users from unauthorized actions.

Looking after the confidentiality of your login details is on you. If you suspect someone has reached your account without permission, please tell us straight away.

Customer Support and Service Improvement

We rely on personal information to answer questions, lend a hand, and refine what we do — all of which keeps the experience dependable and deepens our relationship with you.

Cookies and Tracking Technologies

As on most websites, ours uses cookies and similar tracking tools. They help us:

Make the site work better
Remember your preferences
See how the site is used
Lift performance and the overall experience

You'll find more on Shopify-related cookies here: https://www.shopify.com/legal/cookies

Most browsers take cookies automatically, but you can adjust your settings to block or clear them. Just note that turning cookies off may affect parts of the site.

Our website doesn't currently act on "Do Not Track" browser signals. To learn more about those, visit: http://www.allaboutdnt.com

Sharing Personal Information

In certain situations, we may pass personal information to outside parties where it's needed to keep our services running. That can involve sharing with:

Payment processors
Shipping and fulfillment partners
Customer support providers
Data analytics providers
Marketing partners

We may also share information where the law, a legal process, or a regulator calls for it — and within our own corporate structure or with affiliates where business operations require it.

Third-Party Websites

Our site may link out to external websites or services we don't operate. If you follow one of those links, we'd suggest reading that site's own privacy policy and terms. We aren't responsible for the privacy practices or content of other sites.

Children's Privacy

Our services aren't designed for children, and we don't knowingly gather personal information from anyone under 16. If a parent or guardian learns that a child has shared personal information with us, they can get in touch to have it removed.

Data Security and Retention

We put appropriate safeguards in place to guard personal information against unauthorized access, misuse, or loss. Even so, no system is ever fully secure, and we can't promise absolute protection for information sent over the internet.

We hold on to personal data only for as long as we need it to:

Maintain accounts
Deliver services
Satisfy legal requirements
Resolve disputes
Enforce our agreements and policies

Your Privacy Rights

Depending on where you are, you may hold certain rights over your personal data, which can include the right to:

See the personal information we hold about you
Ask us to delete your personal information
Correct anything that's inaccurate
Request data portability in some situations
Limit how we process your information
Withdraw consent where consent is what we're relying on

You can also step away from marketing messages using the unsubscribe link in our emails. Keep in mind that transactional messages about your orders or account may still come through even after marketing is switched off.

Exercising Your Rights

To act on any of these rights, contact us using the details below. Before we can process a request, we may need to confirm who you are by asking for certain information. Authorized representatives may make requests for you where the law allows.

Complaints

If you think your personal information hasn't been handled properly, please get in touch with us directly. Depending on where you live, you may also be entitled to lodge a complaint with your local data protection authority.

Where Your Data Is Processed

Information collected through our website may be processed and stored in the United States. By using our services, you accept that your information may be transferred to and handled within the United States, in keeping with applicable U.S. law and this Privacy Policy.